Define the problem

• Research
• Design
• Test
• Refine the design
• Test again

Interview Users

• How well does design meet expectations?
• What is the user experience?
• How easy is the design to use?

Accessibility

• How well does the design work for PWDs?
• Does the design implement the users intent?
• Is the design inclusive of users needs?
• Does the design allow for exception situations?

Deliverables

• Is the design cost effective?
• Can the design be delivered on time within budget?
• How well does the design work within existing systems?
• Is the design ADA compliant?

Recursion

• Iterate
• Evaluate